Datenschutzerklärung Fine Collectors Minerals

Data protection declaration

1) Introduction and contact details of the controller

1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we will inform you about how we handle your personal data when you use our website. Personal data is all data that can be used to personally identify you.

1.2 The controller in charge of data processing on this website, within the meaning of the General Data Protection Regulation (GDPR), is Ivonne Wagner, Narrenstetten 7a, 84036 Kumhausen, Deutschland, Tel.: 08743 9699235, E-Mail: info@fine-collectors-minerals.com. The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.

2) Data collection when you visit our website

2.1 If you use our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the data that your browser transmits to the page server (so-called ‘server log files’). When you visit our website, we collect the following data, which is technically necessary for us to display the website:

- Our visited website

- Date and time of access

- Amount of data sent in bytes

- Source/reference from which you came to the page

- Browser used

- Operating system used

- IP address used (if applicable: in anonymised form)

The processing is carried out in accordance with Art. 6 para. 1 lit. f DSGVO on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively if there are specific indications of unlawful use.

2.2 This website uses SSL or TLS encryption for security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or enquiries to the controller). You can recognise an encrypted connection by the string ‘https://’ and the lock symbol in your browser line.

3) Hosting & content delivery network

3.1 Wix

We use the system of the following provider to host our website and display the page content: Wix HQ, 6350671, Nemal Tel Aviv St 40, Tel Aviv-Yafo, Israel

Data is also transferred to: Wix Inc., 500 Terry A. Francois Boulevard, San Francisco, California 94158, USA

All data collected on our website is processed on the provider's servers.

We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

When data is transferred to the provider's location, an adequate level of data protection is ensured by an adequacy decision of the European Commission.

For data transfers to the US, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection on the basis of an adequacy decision by the European Commission.

3.2 Google Cloud CDN

We use a content delivery network from the following provider: Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland

This service enables us to deliver large media files such as graphics, page content or scripts faster via a network of regionally distributed servers. The processing is carried out to safeguard our legitimate interest in improving the stability and functionality of our website in accordance with Art. 6 para. 1 lit. f DSGVO.

Data may also be transferred to: Google LLC, USA

We have concluded a data processing agreement with the provider that ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

For data transfers to the USA, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European data protection level on the basis of an adequacy decision of the European Commission.

4) Cookies

We use cookies, which are small text files placed on your device, to make our website more user-friendly and to enable the use of certain functions. Some of these cookies are automatically deleted after closing the browser (so-called ‘session cookies’), some of these cookies remain on your device for a longer period of time and enable the storage of page settings (so-called ‘persistent cookies’). In the latter case, you can find the storage period in the cookie settings of your web browser.

If personal data is also processed by individual cookies that we use, the processing is carried out in accordance with Art. 6 (1) point b GDPR, either for the execution of the contract or in accordance with Art. 6 (1) point f GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.

You can adjust your browser settings to be notified when cookies are set, enabling you to decide whether to accept them on a case-by-case basis, or to accept cookies in certain cases, or to always reject them.

Please note that rejecting cookies may limit the functionality of our website.

5) Contact

5.1 Provenexpert

We use the services of the following provider for review reminders: Expert Systems AG, Quedlinburger Straße 1, 10589 Berlin, Germany

We will only transfer your email address and, if applicable, other customer data to the provider based on your express consent in accordance with Art. 6 (1) (a) GDPR so that the provider can contact you with a review reminder by email.

You can withdraw your consent at any time with effect for the future, either with us or with the provider.

We have concluded a data processing agreement with the provider that ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

5.2 When you contact us (e.g. using the contact form or by email), personal data is processed solely for the purpose of processing and responding to your request and only to the extent necessary for this purpose.

The legal basis for the processing of this data is our legitimate interest in answering your request in accordance with Art. 6 (1) point f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 (1) point b GDPR. Your data will be deleted if it can be inferred from the circumstances that the facts in question have been finally clarified, provided that there are no legal storage obligations to the contrary.

6) Data processing when opening a customer account

In accordance with Art. 6 (1) point b GDPR, personal data transmitted by you to us when opening a customer account will continue to be collected and processed to the extent necessary in each case. The input mask on the corresponding form on our website indicates which data are necessary to open an account.

You can delete your customer account at any time by sending a message to the above address of the controller. After deletion of your customer account, your data will be deleted, provided that all contracts concluded through it have been fully processed, there are no legal retention periods to the contrary and we have no legitimate interest in further storage.

7) Use of customer data for direct advertising

7.1 Registration for our e-mail newsletter

If you register for our e-mail newsletter, we will regularly send you information about our offers. The only information required to send the newsletter is your e-mail address. The provision of further data is voluntary and is used to address you personally. We use the so-called double opt-in procedure for sending the newsletter, which ensures that you only receive the newsletter after you have expressly confirmed your consent to receive the newsletter by clicking on a verification link sent to the specified email address.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 (1) point a GDPR. In doing so, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later point in time. The data collected by us when registering for the newsletter is used strictly for the intended purpose.

You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending a message to the controller named at the beginning. After you have unsubscribed, your email address will be immediately deleted from our newsletter distribution list, unless you have expressly consented to further use of your data or we reserve the right to use the data in a manner that goes beyond the scope permitted by law and about which we inform you in this statement.

7.2 Sending the e-mail newsletter to existing customers

If you have provided us with your e-mail address when purchasing goods or services, we reserve the right to regularly send you offers by e-mail for goods or services similar to those already purchased from our range. In accordance with Section 7 (3) of the German Unfair Competition Act (UWG), we do not need to obtain separate consent from you for this. In this respect, data processing is carried out solely on the basis of our legitimate interest in personalised direct mail in accordance with Art. 6 (1) point f GDPR. If you have initially objected to the use of your e-mail address for this purpose, we will not send you an e-mail.

You have the right to object to the use of your email address for the aforementioned advertising purpose at any time with effect for the future by sending a message to the controller named at the beginning. You will only incur the transmission costs according to the basic rates for this. After we receive your objection, we will immediately stop using your email address for advertising purposes.

7.3 Shopping basket reminders by email

If you stop shopping with us before completing your order, you have the option of receiving a one-time reminder by email of the contents of your virtual shopping basket.

The only mandatory information for sending this reminder is your email address. The provision of further data is voluntary and will be used if necessary to address you personally. We use the so-called double opt-in procedure for sending e-mails, which ensures that you only receive a notification when you have expressly confirmed your consent by clicking on a verification link sent to the specified e-mail address.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Art. 6 (1) point a GDPR for sending a shopping cart reminder. In doing so, we store your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later point in time. The data collected by us when registering for our e-mail notification service is used strictly for the intended purpose.

You can unsubscribe from the shopping cart reminders at any time by sending a message to the controller named at the beginning. After you have unsubscribed, your e-mail address will be immediately deleted from our mailing list set up for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.

8) Data processing for order fulfilment

8.1 Insofar as it is necessary for the fulfilment of the contract for delivery and payment purposes, the personal data collected by us will be passed on to the commissioned transport company and the commissioned credit institution in accordance with Art. 6 (1) point b GDPR.

If we owe you updates for goods with digital elements or for digital products on the basis of a corresponding contract, we process the contact data you provided when placing the order (name, address, email address) in order to personally inform you of upcoming updates within the legally prescribed period and in accordance with our legal information obligations pursuant to Art. 6 (1) point c GDPR, using a suitable means of communication (e.g. by post or email). Your contact details will be used strictly for the purpose of providing information about updates that we owe and will only be processed by us to the extent necessary for the respective information.

In order to process your order, we also work together with the following service provider(s), who support us in whole or in part in the execution of concluded contracts. Certain personal data is transmitted to these service providers in accordance with the following information.

8.2 Use of payment service providers (payment services)

– Klarna

This website offers one or more online payment methods from the following provider: Klarna Bank AB, Sveavägen 46, 111 34 Stockholm, Sweden

If you select a payment method from the provider that requires you to make advance payment (such as a credit card payment), the payment data you provided during the ordering process (including your name, address, bank and payment card information, currency and transaction number) as well as information about the content of your order will be passed on to the provider in accordance with Art. 6 (1) point b GDPR. In this case, your data will be passed on exclusively for the purpose of processing the payment with the provider and only to the extent necessary.

If you select a payment method in which the provider makes advance payment (e.g. purchase on account, hire purchase, direct debit), you will also be asked to provide certain personal data (first and last name, street, house number, postcode, city, date of birth, email address, telephone number, and, if applicable, data on an alternative means of payment) during the order process.

In order to protect our legitimate interest in determining the solvency of our customers, we forward this data to the provider in accordance with Art. 6 (1) point f GDPR for the purpose of a credit check. On the basis of the personal data provided by you and other data (such as shopping basket, invoice amount, order history, payment experiences), the provider checks whether the payment option you have selected can be granted with regard to payment and/or default risks.

In addition to internal provider criteria, identity and creditworthiness information from the following credit reference agencies may also be included in the decision as part of the application review in accordance with Art. 6 (1) point f GDPR:

https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/credit_rating_agencies

The credit report may contain probability values (so-called score values). Insofar as score values are included in the result of the credit report, they are based on a scientifically recognised mathematical-statistical procedure. Among other things, but not exclusively, address data is included in the calculation of the score values.

You can object to this processing of your data at any time by sending us a message or by contacting the provider. However, the provider may still be entitled to process your personal data if this is necessary for the contractual processing of payments.

- Paypal

This website offers one or more online payment methods from the following provider: PayPal (Europe) S.a.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg

If you choose a payment method from the provider that requires you to pay in advance, your payment data (including name, address, bank and payment card information, currency and transaction number) provided during the ordering process, as well as information about the content of your order, will be passed on to the provider in accordance with Art. 6 (1) point b GDPR. In this case, your data will be passed on exclusively for the purpose of processing the payment with the provider and only to the extent necessary.

If you select a payment method in which we make advance payment, you will also be asked to provide certain personal data (first and last name, street, house number, postcode, city, date of birth, email address, telephone number, and, if applicable, data on an alternative means of payment) during the order process.

In order to protect our legitimate interest in determining your solvency in such cases, we will forward this data to the provider in accordance with Art. 6 (1) point f GDPR for the purpose of a credit check. The provider checks whether the payment option you have selected can be granted with regard to payment and/or default risks on the basis of the personal data you have provided and other data (such as shopping basket, invoice amount, order history, payment experiences).

9) Web analysis services

Google Tag Manager

This website uses the ‘Google Tag Manager’, a service of the following provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (hereinafter: ‘Google’).

The Google Tag Manager provides a technical basis for bundling various web applications, including tracking and analysis services, and for calibrating, controlling and attaching conditions to them via a uniform user interface. Google Tag Manager itself does not store any information on user terminals or read it out. Nor does the service perform any independent data analyses. However, when you visit a page, Google Tag Manager transmits your IP address to Google, where it may be stored. It is also possible that the information will be transmitted to servers of Google LLC. in the United States.

This processing will only be carried out if you have given us your express consent to do so in accordance with Art. 6 (1) point a GDPR. Without this consent, Google Tag Manager will not be used during your visit to the site. You can revoke your consent at any time with effect for the future. To exercise your right of revocation, please deactivate this service in the ‘Cookie-Consent-Tool’ provided on the website.

We have concluded an order processing contract with the provider that ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

For data transfers to the US, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European level of data protection based on an adequacy decision by the European Commission.

Further legal information about Google Tag Manager can be found at https://policies.google.com/privacy?hl=de&gl=de

10) Retargeting/Remarketing and Conversion Tracking

Google Ads conversion tracking

This website uses the online advertising programme ‘Google Ads’ and, as part of Google Ads, the conversion tracking of Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland (‘Google’). We use the Google Ads service to draw attention to our attractive offers with the help of advertising material (so-called Google Adwords) on external websites. We can determine how successful the individual advertising measures are in relation to the data from the advertising campaigns. In doing so, we pursue the aim of showing you advertising that is of interest to you, making our website more interesting for you and achieving a fair calculation of the advertising costs incurred.

The conversion tracking cookie is set when a user clicks on an ad placed by Google. Cookies are small text files that are stored on your end device. These cookies usually lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not yet expired, we and Google can recognise that the user clicked on the ad and was redirected to this page. Every Google Ads customer receives a different cookie. This means that cookies cannot be tracked across the websites of Google Ads customers. The information collected using the conversion cookie is used to generate conversion statistics for Google Ads customers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive any information that could be used to personally identify users. When using Google Ads, personal data may also be transmitted to the servers of Google LLC. in the USA.

Details on the processing triggered by Google Ads Conversion Tracking and how Google handles data from websites can be found here: https://policies.google.com/technologies/partner-sites

All the processing described above, in particular the setting of cookies for reading information on the end device used, will only be carried out if you have given us your express consent to do so in accordance with Art. 6 (1) point a GDPR. You can withdraw your consent at any time with effect for the future by deactivating this service in the ‘Cookie Consent Tool’ provided on the website.

You can permanently object to the setting of cookies by Google Ads conversion tracking by downloading and installing the Google browser plug-in available at the following link:

https://www.google.com/settings/ads/plugin?hl=de

Please note that certain functions of this website may not be available or may only be available to a limited extent if you have disabled the use of cookies.

Google's privacy policy can be viewed here: https://www.google.de/policies/privacy/

For data transfers to the US, the provider has joined the EU-US Data Privacy Framework, which ensures compliance with the European data protection level on the basis of an adequacy decision by the European Commission.

11) Site functionalities

11.1 Facebook plugins

Our website uses plugins from the social network of the following provider: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland

These plugins enable direct interaction with content on the social network.

To increase the protection of your data when you visit our website, the plugins are initially deactivated and integrated into the page using a so-called ‘2-click’ or ‘Shariff’ solution.

This integration ensures that when you access a page on our website that contains such plugins, no connection is yet established with the provider's servers.

Only when you activate the plugins and thus give your consent to the data transfer in accordance with Art. 6 (1) point a GDPR, your browser establishes a direct connection to the provider's servers. In this case, regardless of whether you are logged into an existing user profile, information about your device (including your IP address), your browser and your page history will be transmitted to the provider to a certain extent and may be further processed there.

If you are logged into an existing user profile on the provider's social network, information about the interactions carried out via the plugins will also be published there and displayed to your contacts.

You can revoke your consent at any time by deactivating the activated plugin by clicking on it again. However, the revocation has no influence on the data that has already been transmitted to the provider.

Data can also be transmitted to: Meta Platforms Inc., USA

We have concluded a data processing agreement with the provider that ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

11.2 Instagram plugins

Our website uses plugins from the social network of the following provider: Meta Platforms Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland

These plugins enable direct interaction with content on the social network.

To increase the protection of your data when you visit our website, the plug-ins are initially deactivated and integrated into the page using a so-called ‘2-click’ or ‘Shariff’ solution.

This integration ensures that when you access a page of our website that contains such plug-ins, no connection is established with the provider's servers.

Data may also be transferred: Meta Platforms Inc., USA

We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

11.3 LinkedIn plugins

Our website uses plugins from the social network of the following provider: LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland

These plugins enable direct interaction with content on the social network.

To increase the protection of your data when you visit our website, the plugins are initially deactivated and integrated into the page using a so-called ‘2-click’ or ‘Shariff’ solution.

This integration ensures that when you access a page on our website that contains such plugins, no connection is established with the provider's servers.

Your browser will only establish a direct connection to the provider's servers if you activate the plugins and thus give your consent to the data transfer in accordance with Art. 6 (1) point a GDPR. In this case, regardless of whether you are logged into an existing user profile, information about your end device (including your IP address), your browser and your page history will be transmitted to the provider to a certain extent and may be further processed there.

You can revoke your consent at any time by disabling the activated plugin by clicking on it again. However, the revocation has no influence on the data that has already been transmitted to the provider.

Data may also be transmitted to: LinkedIn Inc., USA

We have concluded a data processing agreement with the provider that ensures the protection of our site visitors' data and prohibits unauthorised disclosure to third parties.

For the transmission of data to the USA, the provider relies on standard contractual clauses of the European Commission, which are intended to ensure compliance with the European level of data protection.

11.4 Pinterest plugins

Our website uses plugins from the social network of the following provider: Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland

These plugins enable direct interaction with content on the social network.

To increase the protection of your data when you visit our website, the plugins are initially deactivated by means of a so-called ‘2-click’ or ‘Shariff’ solution integrated into the page.

This integration ensures that when you access a page of our website that contains such plugins, no connection is yet established with the provider's servers.

Data may also be transferred to: Pinterest Inc., USA

We have concluded an order processing contract with the provider that ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

12) Tools and other

Cookie consent tool

This website uses a so-called ‘cookie consent tool’ to obtain effective user consent for cookies and cookie-based applications that require consent. The ‘cookie consent tool’ is displayed to users when they visit the site in the form of an interactive user interface on which consent for certain cookies and/or cookie-based applications can be given by ticking the appropriate boxes. When the tool is used, all cookies/services requiring consent are only loaded if the respective user gives their consent by ticking the appropriate box. This ensures that such cookies are only set on the user's device if consent has been given.

The tool sets technically necessary cookies to store your cookie preferences. Personal user data is generally not processed in this process.

If, in individual cases, personal data (such as the IP address) is processed for the purpose of storing, assigning or logging cookie settings, this is done in accordance with Art. 6 (1) point f GDPR, on the basis of our legitimate interest in a legally compliant, user-specific and user-friendly consent management for cookies and, consequently, in a legally compliant design of our website.

Another legal basis for the processing is Article 6(1)(c) GDPR. As the controller, we are subject to the legal obligation to make the use of technically unnecessary cookies dependent on the respective user consent.

Where necessary, we have concluded an order processing contract with the provider that ensures the protection of the data of our site visitors and prohibits unauthorised disclosure to third parties.

Further information about the operator and the setting options for the cookie consent tool can be found directly in the corresponding user interface on our website.

13) Rights of the data subject

13.1 The applicable data protection law grants you the following rights (rights of information and intervention) vis-à-vis the data controller with regard to the processing of your personal data, whereby reference is made to the stated legal basis for the respective conditions of exercise:

- Right of access according to Art. 15 GDPR;

- Right to rectification according to Art. 16 GDPR;

Right to erasure in accordance with Art. 17 GDPR;

Right to restriction of processing in accordance with Art. 18 GDPR;

Right to notification in accordance with Art. 19 GDPR;

Right to data portability in accordance with Art. 20 GDPR;

Right to withdraw consent granted in accordance with Art. 7 (3) GDPR;

Right to lodge a complaint in accordance with Art. 77 GDPR.

13.2 RIGHT TO OBJECT

IF, IN THE CONTEXT OF A BALANCING OF INTERESTS, WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR PREDOMINANT LEGITIMATE INTEREST, YOU HAVE THE RIGHT AT ANY ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO FILE AN OBJECTION TO THIS PROCESSING WITH EFFECT FOR THE FUTURE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN PROVE THAT THERE ARE COMPELLING REASONS FOR PROCESSING WHICH ARE WORTHY OF PROTECTION AND WHICH OUTWEIGH YOUR INTERESTS, fundamental rights and freedoms, or for the establishment, exercise or defence of legal claims.

IF WE PROCESS YOUR PERSONAL DATA FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR THE PURPOSE OF SUCH MARKETING. YOU MAY EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.

IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.

14) Duration of the storage of personal data

The duration of the storage of personal data is determined on the basis of the respective legal basis, the purpose of the processing and, if relevant, additionally on the basis of the respective legal retention period (e.g. commercial and tax law retention periods).

When processing personal data on the basis of express consent in accordance with Art. 6 (1) point a GDPR, the data concerned is stored until you revoke your consent.

If there are statutory retention periods for data that is processed in the context of legal or similar obligations on the basis of Art. 6 (1) point b GDPR, this data is routinely erased after the retention period has expired if it is no longer required for the fulfilment or initiation of a contract and/or if we have no legitimate interest in further storage.

When processing personal data on the basis of Art. 6 (1) (f) GDPR, this data is stored until you exercise your right to object in accordance with Art. 21 (1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

When processing personal data for the purpose of direct marketing on the basis of Art. 6 (1) point f GDPR, this data is stored until you exercise your right of objection under Art. 21 (2) GDPR.

Unless otherwise indicated by the other information in this statement about specific processing situations, stored personal data will otherwise be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.

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